Terms of Service

2. User Accounts and Data

You must provide accurate and complete information when creating an account. You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms or are inactive for an extended period.

3. Acceptable Use

You agree not to misuse the App. This includes, but is not limited to:

• Attempting to gain unauthorized access to our systems, servers, or other users' accounts.
• Interfering with or disrupting the proper functioning of the App.
• Using the App for any illegal, fraudulent, or unauthorized purpose.
• Reverse engineering, decompiling, or disassembling any part of the App.
• Uploading or transmitting viruses, malware, or other harmful code.
• Harvesting or collecting user data without authorization.
• Using scripts, bots, or other automated means to access the App or to generate AI content, or otherwise circumventing usage limits.

4. Artificial Intelligence Features

TRY Fitness optionally utilizes third-party Large Language Models (LLMs), including services from Google (Gemini) and OpenAI, to estimate nutritional data, generate fitness routines, and provide automated training and progression suggestions. By using these features, you acknowledge and agree that:

• AI-generated content can occasionally be inaccurate, incomplete, misleading, or inappropriate for your specific physical condition.
• AI outputs do not replace professional fitness training, nutritional counseling, or medical advice.
• You are solely responsible for evaluating and acting upon any AI-generated suggestions.
• Data you submit to AI features (such as food descriptions or workout preferences) may be processed by third-party AI providers subject to their respective privacy policies.

6. Minimum Age Requirement

You must be at least 13 years of age to use TRY Fitness. If you are between 13 and 18, you represent that you have your parent's or legal guardian's permission to use this App and that they have read and agreed to these Terms on your behalf. We do not knowingly collect personal information from children under 13. If we learn we have collected data from a child under 13, we will delete that information promptly.

7. Limitation of Liability

To the maximum extent permitted by applicable law, TRY Health LLC and its owners, officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from: (a) your access to, use of, or inability to access or use the App; (b) any conduct or content of any third party on the App; (c) any content obtained from the App, including AI-generated content; or (d) unauthorized access, use, or alteration of your transmissions or content. In no event shall our total liability exceed the amount you have paid us in the twelve (12) months preceding the claim. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law (including, where applicable, liability for gross negligence, willful misconduct, or personal injury caused by our negligence). If any limitation, waiver, or release in these Terms is held unenforceable, it will apply to the maximum extent permitted by law and the remaining provisions will remain in full force and effect.

8. Indemnification

You agree to indemnify, defend, and hold harmless TRY Health LLC, its owners, officers, employees, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from: (a) your use of and access to the App; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including any intellectual property or privacy right; or (d) any claim that your use of the App or any content you submitted caused damage to a third party.

9. Disclaimer of Warranties

The App is provided on an "AS IS" and "AS AVAILABLE" basis, without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. TRY Health LLC does not warrant that the App will be uninterrupted, error-free, secure, or free of viruses or other harmful components. AI-generated workout and nutrition suggestions are provided without any guarantee of accuracy, safety, or suitability for your individual circumstances. We make no representations or warranties about the accuracy or completeness of any content provided through the App.

10. Plans, Subscriptions, and Billing

TRY Fitness offers a free plan and paid Pro subscription plans:

• Free: $0. Includes workout logging, training history, and community features. Certain features are reserved for Pro subscribers, and free accounts may be subject to usage limits on AI-powered features. We may change what is included in the free plan over time.
• Monthly Plan: $11.99 per month, billed monthly.
• Annual Plan: $95.99 per year, billed annually.
• Founding Member Annual: $59.99 per year, billed annually, at a permanently locked-in rate that remains in effect for as long as the subscription stays active. This plan is available until September 30, 2026 (11:59 PM US Central Time), or until 5,000 Founding Member subscriptions have been claimed, whichever comes first. Each account may claim it for 7 days from the date the account was created, so your own deadline is whichever of those three limits arrives first. Once your window closes, or either overall limit is reached, the plan is no longer available to you and will not reopen. Anyone who subscribed before it closed keeps their locked-in rate.
• Free Trials: We do not currently offer a free trial of Pro. Where a promotional trial is offered through the Apple App Store or Google Play, its length and terms are disclosed at the point of purchase, and the subscription automatically converts to a paid subscription at the end of the trial unless canceled at least 24 hours before it ends.

All plans, including paid subscriptions, are subject to fair-use limits on AI-powered features. These limits are set well above typical personal use and exist to protect the service from automated, scripted, or abusive usage; we may adjust them over time. If a limit affects your ordinary use of the App, contact support and we will review it.

Subscriptions automatically renew at the end of each billing period unless you cancel at least 24 hours before the end of the current period. You can manage and cancel your subscription at any time through:

• iOS: Settings → [Your Name] → Subscriptions
• Android: Google Play Store → Subscriptions

Payment is charged to your Apple ID or Google Play account at confirmation of purchase. Refunds for these plans are handled by Apple or Google in accordance with the applicable store's refund policy. For app-store subscriptions, TRY Health LLC does not process payments directly and cannot issue refunds. Prices are in USD and may vary by region due to currency conversion. We reserve the right to change subscription pricing with reasonable notice.

Coach Subscriptions (Coach Tier)

Coaches who use TRY Fitness to deliver training to their own clients subscribe through a separate, web-based plan billed directly by TRY Health LLC through our payment processor, Stripe (not the app stores):

• Per-seat pricing: $8 per client seat per month, with a 5-seat minimum (a $40/month floor), billed monthly.
• Auto-renewal & cancellation: The subscription renews monthly until canceled. Coaches can update payment details, change seat count, or cancel anytime through the Stripe billing portal accessible in the App.
• Seat changes: Adding or removing clients adjusts the billed seat count. Increases are prorated and applied to the next invoice; the count never falls below the 5-seat minimum.
• Clients pay nothing: Clients added by a Coach receive full Pro access at no charge to them while the coaching relationship is active and the Coach's subscription is in good standing.
• Grace period: If a Coach's payment fails or they cancel, affected Clients retain Pro for a 30-day grace period before reverting to the App's standard subscription options.
• 60-day money-back guarantee: New Coach subscriptions are covered by a 60-day money-back guarantee. Because the Coach plan is billed directly by TRY Health LLC through Stripe (not the app stores), refunds for the Coach plan are issued by TRY Health LLC — email support@tryhealth.io within 60 days of your first charge to request one. This guarantee applies to the Coach subscription only; app-store consumer subscriptions remain subject to the store refund policy described above.

11. Coaching Services (Coach Tier)

TRY Fitness lets independent fitness coaches ("Coaches") connect with their clients ("Clients") through the App. When you use these features as a Coach or a Client, you agree:

• Data access & management: When a Coach adds a Client and the Client does not revoke the connection, the Client authorizes the Coach to view and manage the Client's training, programs, nutrition, profile and body metrics, and progress within the App, as described in our Privacy Policy.
• Notice & revocation: Clients are notified when a Coach adds them and may revoke a Coach's access at any time from their Profile. A Coach may remove a Client at any time.
• One Coach at a time: A Client may be connected to only one Coach at a time.
• Independent relationship: Coaches are independent third parties and are not employees, agents, or representatives of TRY Health LLC. TRY Fitness provides software tools only — it does not provide coaching, endorse any Coach, or verify a Coach's qualifications, certifications, or conduct.
• No liability for Coach conduct: TRY Health LLC is not responsible for the advice, programming, conduct, or actions of any Coach, or for any dispute between a Coach and a Client. Any guidance provided by a Coach is subject to the same medical disclaimer and assumption of risk in Sections 1 and 5, and you are solely responsible for evaluating whether any Coach-provided plan is safe and appropriate for you.
• Coach obligations: Coaches agree to use Client data solely to provide coaching to that Client, to comply with all applicable laws (including data-protection and any professional-licensing requirements), to honor any certifications they represent they hold, and not to misuse, retain, or share Client data outside the App.
• Data-protection roles: With respect to the Client personal data a Coach accesses, the Coach acts as an independent data controller and is solely responsible for their own compliance with applicable data-protection and privacy laws (including the GDPR and CCPA where applicable). TRY Health LLC shares Client data with a Coach only as authorized by the Client and otherwise handles it as described in our Privacy Policy. Upon revocation by the Client or termination of the coaching relationship, the Coach must stop accessing and using the Client's data and must not retain copies outside the App.
• Coach acceptance: By subscribing to the Coach tier and adding Clients, you (the Coach) separately agree to the Coach Subscription terms in Section 10 and the obligations in this Section 11, and you accept sole responsibility for your coaching relationship with each Client.

12. Community Features and User-Generated Content

TRY Fitness may offer community features that allow users to share workout templates, routines, progress photos, comments, and other content ("User Content"). By submitting User Content, you:

• Grant TRY Health LLC a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute your User Content within the App.
• Represent that you own or have the necessary rights to share such content.
• Agree not to submit content that is offensive, harmful, discriminatory, misleading, or violates any law or third-party rights.

Zero tolerance. TRY Fitness has zero tolerance for objectionable content and abusive behavior of any kind, including harassment, hate speech, nudity, violence, and any content that exploits or endangers minors. We may remove any User Content, and suspend or terminate any account, that violates these Terms or that we deem inappropriate — without prior notice and at our sole discretion.

You can report objectionable content or abusive users, and block other users, directly within the App. We review reports and take appropriate action, which may include removing content or terminating accounts. We are not responsible for User Content posted by other users, but we investigate reports in good faith.

Questions or concerns about community content? Email support@tryhealth.io.

13. Intellectual Property

The App, including its design, features, source code, graphics, logos, and all related intellectual property, is owned by TRY Health LLC and is protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes in accordance with these Terms. You may not copy, modify, distribute, sell, or lease any part of the App without our prior written consent.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, United States, without regard to its conflict of law provisions.

Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the App shall first be resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue resolution through binding arbitration in the State of Missouri, conducted in accordance with the rules of the American Arbitration Association. You agree that any disputes will be resolved on an individual basis and not through class action, class arbitration, or any other representative proceeding. You may opt out of this binding-arbitration and class-waiver provision by emailing support@tryhealth.io within thirty (30) days of first accepting these Terms, stating your name and that you wish to opt out; opting out will not affect any other provision of these Terms.

15. Changes to Terms

We may modify these Terms at any time at our sole discretion. We will provide notice of material changes by updating the "Last Updated" date at the top of these Terms and, where appropriate, through in-app notifications. Your continued use of the App following the posting of changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the App.

16. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and TRY Health LLC regarding the App.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
• Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
• Assignment: You may not assign or transfer your rights under these Terms. We may assign our rights without restriction.
• Force Majeure: We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control.

17. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us: